Adam Lalani is a multi-award-winning Chief Technology Officer and digital innovation leader with almost 30 years of international experience spanning AI, Cybersecurity, Cloud Transformation, and Enterprise Technology Strategy.
He has consistently delivered pioneering solutions across industries — from logistics and aviation to government and shipping — and was instrumental in launching the GCC’s first production-grade blockchain supply chain platform. Recognised for turning IT into a business enabler, Adam has led enterprise-wide transformations, implemented cutting-edge AI initiatives, and built high-performing teams across Europe, the Middle East, and Africa.
Adam began his career with one of the UK’s oldest retail chains, where he managed the Y2K-driven retirement of legacy IBM AS/400 systems and led the rollout of real-time sales automation across 150 stores. He later joined Macsteel, the steel trading arm of ArcelorMittal, where he managed IT operations across Europe and the Middle East.
He went on to serve as Head of IT & Administration at ESHIPS, the Gulf’s largest private ship owner, where he drove early adoption of cloud technologies and led large-scale digital infrastructure projects. Following ESHIPS’ acquisition by Tristar Group, Adam was appointed Group CIO, spearheading the company’s blockchain, ERP, and sustainability-focused tech initiatives.
In 2019, Adam returned to the UK to lead End User Computing for the City of Westminster and the Royal Borough of Kensington & Chelsea, ensuring secure and scalable Microsoft 365 and remote work environments for over 7,000 public sector staff — particularly during the COVID-19 response.
He then joined Worldwide Flight Services as UK Head of IT, where he implemented a roadmap of digital modernisation across nine UK airport locations. This included cloud migrations, network upgrades, and security transformation.
In 2022, Adam became Chief Technology Officer at Alliad (formerly GCC Services), part of the Agility Group. In this role, he has delivered transformative outcomes: from migrating to a fully carbon-neutral Microsoft Azure environment, to deploying AI-driven automation, predictive analytics, and embedding Microsoft Copilot into business operations.
Adam is also a trusted advisor to organisations and leaders seeking to evolve their technology strategy, reduce risk, and unlock new competitive advantage.
Adam is a certified ITILv3 Expert, a PRINCE2 Project Management Practitioner, a Member of the British Computer Society and holds an MSc in Computer Network Management (Distinction).

Awards

Leadership & Excellence Awards

  • Winner, CIO Leadership Award (2024) – CPI Media
  • Winner, CIO of the Year (2023) – CXODX Future Workspace Summit & Awards
  • Named to the CXO50 List (2025)
  • Winner, Best CIO – Transportation & Logistics (2018) – Catalyst Awards, Enterprise Channels MEA

Innovation & Transformation Awards

  • Winner, Digital Transformation Award (2024) – Ivalua
  • Winner, Logistics Transformation Maestro (2018) – Enterprise Transformation Summit
  • Winner, Technology Implementation of the Year (2018) – Logistics Middle East
  • Winner, Technology Vendor of the Year (2019) – Logistics Middle East
  • Winner, Best Logistics Innovation & Technology Strategy (2017) – ICT Achievement Awards, CNME
  • Finalist, Business Innovation of the Year (2018) – MEED Awards
  • Finalist, Best Business Operations Transformation (2018) – IDC CIO Summit

Cybersecurity & Risk Awards

  • Winner, Cyber Security Team of the Year (2018) – Fleming Media
  • Winner, Future Accelerator – Transportation & Logistics (2018) – Fleming Media

Recognition & Community

  • Nominee, Staff Choice Award (2020) – City of Westminster

Industry Benchmark Awards

  • Winner, CIO100 Award (2019 & 2018) – Computer News Middle East
  • Winner, CIO200 Award (2019 & 2018) – Enterprise Channels MEA

Sustainability Awards

  • Winner, Sustainability Excellence Award (2024) – CXODX

Education and Certifications

Executive & Strategic Leadership

  • Chief Technology Officer Program – Wharton School, University of Pennsylvania (2024)
  • Executive Presence and Influence: Persuasive Leadership Development – Wharton (2024)
  • Technology Acceleration Program – Wharton (2024)
  • Driving Strategic Innovation – Wharton (2024)
  • Understanding the Brain: Using Neuroscience to Deliver Better Business Results – Wharton (2023)

Cloud & Emerging Technology

  • AWS Technical Essentials – Amazon Web Services (2022)
  • Linux System Fundamentals – QA Ltd. (2014)

Project & Service Management

  • PRINCE2 Practitioner & Foundation – APMG (2013)
  • ITIL v3 Expert Certificate – ISEB (2011)
  • ITIL Intermediate Modules (Strategy, Design, Transition, Operation, CSI) – ISEB (2009–2011)
  • ITIL v3 Foundation – ISEB (2007)

Academic Qualifications

  • MSc Computer Network Management (Distinction) – Middlesex University, Dubai (2016)