Daniel Kahneman’s research on System 1 and System 2 thinking helps explain why some workplace decisions — especially around technology like AI — feel rushed or oversimplified. His model shows that we don’t always think in one consistent way. Instead, we alternate between two systems: In busy work environments filled with deadlines and pressure, System...
“Every abandoned tool in your tech stack tells a story about a decision no one made” Most tech stacks aren’t pristine ecosystems. They’re haunted houses. Dig a little and you’ll find zombie applications no one uses, tools from vendors long forgotten, and shadow workflows left behind by employees who no longer work there. These aren’t...
We’ve got a group of students with us this week, shadowing different teams and working on a project about decision-making under uncertainty. After a few scenario discussions, one theme stood out: time pressure changes everything. That led me to reflect on something I’ve come to call forced time — when your natural pace of thinking...
IT Strategy with Donald Rumsfeld In a 2002 Department of Defense brieifing held by Donald Rumsfeld, then Secretary of Defense, regarding WMDs, he stated “there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not...
